Spire Entertainment Calls Out MC Entertainment For Irresponsibly Handling OMEGA X’s US Tour
Fans of the “second chance” K-Pop group OMEGA X have eagerly anticipated their first world tour since it was announced.
Unfortunately, now the fate of OMEGA X 2022 NORTH AMERICA TOUR [CONNECT :Don’t give up] is uncertain.
OMEGA X 2022 NORTH AMERICA TOUR [CONNECT :Don’t give up] was scheduled to begin on October 1st in Boston, Massachusettes, and consisted of 14 concerts across 12 states. Fans were especially excited considering often overlooked cities were included.
Yet, just a few days before the tour was supposed to start, fans noticed that the Lawrence, Kansas date was no longer showing up on the venue’s website. Previously, CODE1 Entertainment, the company organizing the tour, announced that the group would perform in Lawrence instead of the previously announced Kansas City.
Hello, FOR X!
We have important announcements regarding the OMEGA X USA Tour.
Due to unforeseen circumstances, we had to make the following updates: pic.twitter.com/kKCqoSNdzH— CODE1 entertainment (@CODE1_ent) August 15, 2022
So, fans were shocked and confused when a new act was in place of OMEGA X on their original date on the venue’s schedule. They then received a notice that the concert was canceled.
Can someone explain what's going on with Omega x in Lawrence Kansas ? :( pic.twitter.com/2HKgctWh3z
— katie🧍 (@fatherwonpil) September 27, 2022
Following the alleged cancellation, fans were notified by the respective venues that both the Orlando and Denver dates were canceled. The Filmore Auditorium in Denver even responded to fan direct messages, confirming the announcement.
Literally gonna cry, so the entire US Omega X tour may have been cancelled according to a few of the venues and yet there has been no official announcement from Code.1 or Spire pic.twitter.com/7QT4ye8fWK
— Luxa 👑 PROTECT OMEGAX (@luxa_1) September 27, 2022
One of the statements from a venue circulated across social media that the entire tour was canceled, causing the entire fandom to worry.
It appeared that confusion about a tour cancellation resulted from OMEGA X no longer working with CODE1 Entertainment.
the only confirmed cancellations from Spire are Boston, Wilkes Barre, & San Francisco. It might be safe to say that the “1ON1” from Code1 might not happen/be polaroids, but it could be safe to assume we will get the same chance for selfies as people in Latam tour did!!
— halen #PROTECTOMEGAX (@lCETAG) September 28, 2022
WE SHOULD NOT HAVE ANY MORE ISSUES MOVING FORWARD! i would assume that the venues and dates that Omega X & Spire have announced are the only stops that will definitely take place. We don’t know how many members may appear bc illness is random but we should be set now.
— halen #PROTECTOMEGAX (@lCETAG) September 28, 2022
So, later, the official OMEGA X account shared a new listing of tour dates. The three dates (Boston, Wilkes Barre, and San Francisco) were removed.
[📢]OMEGA X 2022 NORTH AMERICA TOUR [CONNECT :Don't give up] 티켓 예매 안내
🎫10/3 New York, NY
🔗https://t.co/j5McIQO5On🎫10/6 Atlanta, GA
🔗https://t.co/cegSD2PyJy🎫10/7 Orlando, FL
🔗https://t.co/5wzgRjEe30🎫10/9 Louisville, KY
🔗https://t.co/DnOB2WEUR4 pic.twitter.com/dFKIwClUJJ— OMEGA X Official (@OmegaX_official) September 28, 2022
Fans demanded that both CODE1 Entertainment and the group’s company, SPIRE Entertainment, give proper explanations and post an official announcement regarding the issues.
[cont] LESS THAN 20 DAYS – that is such short notice. what about people who have already spent money on housing & transportation? +
— halen #PROTECTOMEGAX (@lCETAG) September 27, 2022
Many fans of Omega X have been fans for YEARS. Seeing the boys come to places so close to them felt like a dream. I personally would’ve spent as much money that you wanted just for me to see them. many days of counting down the time has all been for nothing +
— halen #PROTECTOMEGAX (@lCETAG) September 27, 2022
I have loved these boys for such a while and now it felt like my heart has been ripped out of my chest. The least you can do, ANY of you, is apologize & give an explanation as to why. do NOT leave us in the dark. CODE1, you have proven to be unprofessional over & over again…
— halen (@LIKEAMAG1C) September 27, 2022
Finally, Spire Entertainment has released a statement via OMEGA X’s official social media accounts.
With a heavy heart, we have an unfortunate news to share with all fans who have been waiting for OMEGA X’s concerts for a long time.
— Spire Entertainment
Spire Entertainment revealed that the New York concert has been canceled, and the rest of the tour is uncertain due to miscommunication on MC Entertainment‘s part. Although the promotion company is responsible for the US tour, the company canceled everyone’s plane tickets from Chile to New York “without any notice.”
On October 2, 2022 (local Chile time), OMEGA X members and staffs were scheduled to depart Chile for New York show. However, MC Entertainment, who is responsible for OMEGA X’s US Tour, canceled their plane tickets to New York without any notice.
— Spire Entertainment
¡USA! 🇺🇸 we are proud to announcement MC are taking USA tour for @OmegaX_official 😎 pic.twitter.com/ypjtABSpIY
— MC Entertainment (@MCEKpop) September 28, 2022
So, all OMEGA X members and staff waited six hours at the airport. When they received news about receiving new tickets, the check-in counters for international flights were closed.
With the slightest hope for receiving new tickets, all members and staff waited at the airport for six hours. When they finally got the news about retreiving new tickets for 11:55 p.m. flight on the same day, it was 9:30 p.m. and therefore all check-in counters for international flighters have already been closed.
— Spire Entertainment
Spire Entertainment called out MC Entertainment for being irresponsible and failing to communicate properly.
With MC Entertainment’s incomprehensible acts, OMEGA X’s upcoming schedules in North America are currently unknown.
MC Entertainment is avoiding all responsibilities regarding upcoming tour schedules and not providing us any feedback or apologies.
— Spire Entertainment
Still, Spire Entertainment has apologized to fans. Unfortunately, they are suggesting that they request cancelation through reservation offices.
We have considered and discussed many ways to keep our promise with fans and make htis show possible, but we failed to deliver our promise. We deeply apologize about that.
Please contact your respective reservative offices and request cancelation.
Again, we are very sorry to send this unfortunate news.— Spire Entertainment
Fans are calling out CODE1 Entertainment and MC Entertainment for both scamming OMEGA X. They have exposed unprofessional, conning behaviors.
likely had to settle for another crappy co. I have a lot of exp with code1s scams but Im not familiar with MC. They most likely realized the tour was a mess & said f this Im out & didnt care what it meant for Spire/the tour. THIS IS NOT SPIRES FAULT. Code1s whole scam (2)
— 💚🥝Vixy🥝💚 (@VixyinSpace) October 3, 2022
involves making everything look held together until they drop everything at the last min. Spires literally midtour with no mngmnt co. realizes code1 did nothing right. Blame Spire for other things, not defending them as a Co. just for this they are actually victims. So sorry OX!!
— 💚🥝Vixy🥝💚 (@VixyinSpace) October 3, 2022
MUSTB: the company cancelled a concert without even contacting MUSTB and their company, and refused to respond to refund inquiry pic.twitter.com/EvTIFVQk6S
— ⬠ soo♮🫧 (@mochayejun) October 3, 2022
GREATGUYS: MCE cancelled the LATAM tour without communication (AGAIN) and did not give GG the profits made from the two concerts they did get to do, basically scamming them out of hard earned money. pic.twitter.com/d43NavNw47
— ⬠ soo♮🫧 (@mochayejun) October 3, 2022
They have horrible communication, take advantage of these small groups who can’t afford to lose money (E’LAST had been doing fancalls up until they left, just to show how they were trying to get as much money as they could for this tour), and do not care about fan’s concerns.
— ⬠ soo♮🫧 (@mochayejun) October 3, 2022
Now, fans only hope that a responsible promotion like SubKulture Entertainment will take over and OMEGA X can finally go on their North American tour.
!! @SubKultureEnt send help
— Danielle (@bratzbabychenle) October 3, 2022
Read the full statement from Spire Entertainment below.
MC Entertainment has since posted an update and apologized. The New York concert has been postponed to tomorrow.
The tour we continued as planned, only New York going to change for tomorrow do Flights issues. https://t.co/ksub8aT4RG
— MC Entertainment (@MCEKpop) October 3, 2022
Spire Entertainment posted an additional statement regarding the New York concert.